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Frequently Asked Questions

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Create an account, then choose what you want to make during onboarding. Citex opens Studio with your first carousel ready, and you can edit everything before generating.
AI assistants are becoming a real discovery channel. Tracking tells you where you already appear, how you stack up against competitors, and which changes are likely to move visibility and traffic.
A mention is any time an AI platform includes your brand in its answer to a prompt you track. Counting them shows how often — and in what context — your brand surfaces.
Yes. Citex shows where you already appear, where competitors beat you, and what to change to lift visibility across AI search over time.
Citations are the links an AI platform references while answering. Tracking them shows which of your pages get cited, which sources the models lean on, and where the gaps are.
Yes — every paid plan supports team members in your workspace. Subscriptions are per workspace, so prompt and seat limits apply to that workspace only.
Yes, 7 days, no card required. You get almost everything in the Starter plan; the one limit is that you cannot invite people to your workspace during the trial.